Richard Branson

Notes:

•  owns many companies
• Don't tell anyone about your business
• he says starting a business is one big learning process
• he sold his record company at the peak and invested fully into the airline
• Quality is key
• he created a space ship
• he almost died on a hot air balloon trip
• extremely wealthy
• thinks his brand name is dope
• says his business is all about the people
• he's 56 years old
• "an unhappy customer will tell 10 people about a problem, while a satisfied customer will only tell 4 pepole about a good experience"
• he's an ex-con
• his mother beat him
• his dad beat his mother
• he shot his dad
• he started selling drugs for cash then invested it into the Virgin Records company